FAQs

Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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Contacts

411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Frequent Questions

1. Can An Order Be Made Without Using The Website?

You can get in touch with us by the below mentioned ways:

Call Back – +971 56-726-7131
Fill out a form and receive a call back from one of our dedicated account managers – Please refer contact us page.
Live Chat Support
Email: info@itsolutionsuae.com

2. How long does it take for a representative to respond to my request ?

Our support team will respond by phone or email within one business day of the request.

3. I Can't find a part that we are looking for on your website, is this all you carry?

Our sales specialists will provide you with customized products/solutions for any of your requirements. Please contact us with your request for any part that does not show on our website.

4. I have questions regarding a request for quote, how do I contact you?

Email us at info@itsolutionsuae.com, call +971 56-726-7131 or WhatsApp +971 56-726-7131

5. How do I know when my order is here?

Our support team will call you as soon as they are ready to deliver the items at you destination, your house or office.

6. Are all of your products new?

Yes, we only display and sell brand new products.

7. How do I request a Return Merchandise Authorization (RMA) number?

Contact info@itsolutionsuae.com and provide the following information: customer name, invoice number, serial number, if the box was opened or not, and the reason for return.

8. How do I apply for credit?

Email us at info@.itsolutionsuae.com with the email subject “reference Credit Application” and we will send you a credit application form. Please note that the credit application will be reviewed by our finance department and the final decision will be made by them.